Store Policies for Buying, Selling and Shipping Precious Metals

Who this agreement is between

This User Agreement is between you and Gold King Bullion LLC, a limited liability company with its principal business address at 10620 N 19th Ave., Phoenix, AZ 85029-4917 ("Gold King Bullion", "we", "us" or "our"). It covers your use of goldkingbullion.com (the "Website") and the services we provide through it.

"You" and "your" mean the person or business using the Website or dealing with us, and anyone acting for that person or business.

You can reach us on (602) 648-7777, by email at [email protected], or by post at the address above.

Agreeing to this User Agreement

BY USING THIS WEBSITE, OR BY PLACING AN ORDER, BUYING FROM US OR SELLING TO US — THROUGH THE WEBSITE, BY TELEPHONE OR IN PERSON — YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THIS USER AGREEMENT AND AGREE TO BE BOUND BY IT. IF YOU DO NOT AGREE WITH IT, PLEASE DO NOT USE THE WEBSITE OR OUR SERVICES.

This User Agreement applies to every order you place with us and to every purchase and sale, however it is made. Before you place an order you must have read and accepted it.

We may change this User Agreement. The version on this page is the current one, and we will date it so you can see when it took effect. A change applies from the date we post it. A change does not alter the terms of an order you placed before that date, unless the law requires otherwise.

How our policy documents fit together

We publish four documents that are meant to be read together:

• this User Agreement — who we are, the basis on which you use the Website, and the risk disclosures that apply to buying and selling precious metals;
• our Terms and Conditions — the mechanics of an order: price lock, payment, cancellation, market loss, delivery, export compliance and selling to us;
• our Returns and Refunds Policy — returns, refunds, exchanges and any fee charged on a return or a cancellation;
• our Privacy Policy — the personal information we collect and what we do with it.

Where one of these documents deals with a subject and another does not, the document that deals with it applies. For any individual order, the price, quantity and delivery terms on your order confirmation and invoice control.

Grading and authenticity

Many of the bars and coins we sell have been graded and authenticated by an independent third-party grading service. The grade and certification we state for an item are the ones shown on its product page and on the holder. Grading and authentication are the opinion of the grading service, not a statement by us, and they do not eliminate market risk or guarantee any resale value.

We do not give investment advice

You expressly acknowledge that we do not give any investment advice, recommendations and/or guarantee profits and you shall be solely responsible for making any decision to purchase and/or sell bars or coins, bars or any other form of precious metals. In addition, you represent and warrant to Gold King Bullion that you have sufficient knowledge and experience to make informed decisions to purchase from and/or sell to Gold King Bullion. You also expressly acknowledge that you are subject to a variety of risks, which risks are beyond the control of Gold King Bullion, and you expressly acknowledge that Gold King Bullion is not liable or responsible for those risks, for which you have sole responsibility. Those risks include, without limitation, risks associated with the price volatility of the products, particularly precious metals. Under certain market or other conditions, you understand and acknowledge that you may not be able to liquidate any purchased products or liquidate the purchased products at prices acceptable to you.

We advise you that prior performance cannot be used to predict future value of bars or coins. In making any decision to buy coins or bars you should view such decision strictly in context of purchasing such coins or bars as a collector of coins or bars and any investment advice should be obtained by your own financial advisor.

All investments involve risks – bullion bars and coins are no exception. You are reminded that the bullion and coin market is volatile and bullion bar and coin prices will fluctuate. The value of a bullion bar or coin is affected by many economic factors, including the current market price of precious metals and the perceived scarcity of the bars or coins among other factors. Consequently, you can lose or gain on your principal and the resale value of your bar(s) or coin(s) may or may not be equal to the original purchase price. Therefore, investing in these bars or coins may not be suitable for everyone. You should consult with your advisors to ensure you have adequate cash reserves and disposable income before considering a bullion bar or coin investment.

The prices you see

Prices for bars and coins that are based on the spot price are recalculated as often as every minute and again at checkout. Because the market moves, the price that applies to your order is the price shown when you complete checkout — or, for a telephone order, the price our representative confirms to you.

We work to keep prices and stock accurate, but errors happen. If an item is listed at the wrong price or with incorrect information, we may correct the listing, and we may refuse, void or cancel the affected order before it ships. If we cancel an order for that reason we will tell you, we will not charge you for it, and any payment we have already received for it will be returned in full.

Prices and availability change without notice. Market conditions, technical faults or interruptions to our systems may mean you cannot buy or sell at a particular price or on a particular timetable.

Using the Website

You must use the Website lawfully. In particular, you must not:

• break any law, or help anyone else to;
• interfere with the Website, its security or its availability, or try to reach parts of it you are not authorised to use, including by viruses, harmful code or denial-of-service attacks;
• use another person's account, impersonate anyone, or misrepresent your connection to any person or business;
• collect or harvest information about other users, or copy content from the Website by automated means;
• send spam, chain letters or unsolicited commercial messages through the Website;
• use our name or marks in hidden text, metadata or any other misleading way; or
• resell, redistribute or republish the Website's content without our written permission, except as the law allows.

If you breach this section we may suspend or end your access to the Website and refuse further orders.

Telephone calls and messages

We may record or monitor telephone calls for quality, training and to keep an accurate record of an order. You agree to that recording. If you record a call, please tell us at the beginning of the call.

We may contact you at the telephone number, email address or postal address you give us about your orders, your account and our services. You can ask us to stop contacting you for marketing at any time, and we will act on that request. How we handle your information is set out in our Privacy Policy.

Links to other websites and market data

The Website may link to websites run by other businesses. We do not control those websites and are not responsible for them, for their content, or for anything you buy from them. A link is not an endorsement, an authorisation or a statement of any relationship with the business behind it. When you buy from a linked website you are dealing with that business, not with us, and its terms apply.

Spot prices and other market data shown on the Website come from third-party sources. They are indicative. They are not an offer, a price you can trade on, or advice. The price that applies to your order is the one confirmed at checkout or by our representative.

Our liability

We do not exclude or limit our liability where the law does not allow us to. That includes liability for fraud, for death or personal injury caused by our negligence, and your rights under the consumer laws that apply to you, including any implied term that goods are of merchantable quality or fit for their purpose, to the extent those rights cannot be excluded.

Beyond that:

• the Website and its content are provided as they are. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components, and we may change it or take it down at any time;
• we are not liable for indirect or consequential loss, or for lost profit, lost opportunity or loss of data, arising from your use of the Website or from a delay or failure caused by something outside our reasonable control; and
• our total liability for a claim relating to an order is limited to the amount you paid us for that order, except where the law does not permit that limit.

Nothing in this section affects your right to a remedy under our Returns and Refunds Policy, or any right you have that cannot be excluded by agreement.

Claims brought against us because of something you did

If a third party brings a claim against us because of something you did — your breach of this User Agreement, your unlawful use of the Website, or content you send us — you agree to indemnify us for the reasonable cost of defending and settling it. This does not apply to the extent the claim arises from our own negligence, our wilful misconduct, or our breach of this User Agreement.

Our content and our name

The Website and everything on it — text, images, layout, code — is owned by us or licensed to us, and is protected by copyright and trademark law. We give you a limited, revocable, non-exclusive licence to view the Website and to print or save pages for your own use in dealing with us. You may not copy, republish, distribute, sell or make derivative works from the Website's content, or use our name or marks, without our written permission, except as the law allows.

Notices

We may give you notice by email to the address on your order or account, by post to the address you gave us, or by posting it on this page. Notice is received when we send the email, three business days after we post a letter, and when we post it on this page.

You may give us notice by email to [email protected], by telephone on (602) 648-7777, or by post to Gold King Bullion LLC, 10620 N 19th Ave., Phoenix, AZ 85029-4917. Notice is received when we acknowledge it. A notice about a legal claim must be in writing.

Governing law and venue

This User Agreement, and any dispute between you and us arising out of it or out of your use of the Website, is governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules.

Disputes about an order, and disputes about this User Agreement, are resolved as set out in Dispute resolution and arbitration in our Terms and Conditions: binding arbitration, seated in Maricopa County, Arizona, with the exceptions stated there for small claims, for injunctive relief, and for claims the law does not allow to be arbitrated.

Where a dispute is decided by a court rather than by arbitration — because it is one of those exceptions, or because a court finds that the arbitration section does not apply to it — you and we agree that the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction, and each of us consents to the jurisdiction of those courts and waives any objection to it based on venue or on forum non conveniens. Either of us may still bring a claim in any court that has jurisdiction where the law requires it, and either of us may bring a claim in a small claims court that has jurisdiction.

General

Severability. If a provision of this User Agreement is found to be invalid or unenforceable, the rest of it remains in force and the invalid provision is treated as if it had not been included.

Entire agreement. This User Agreement, the other documents listed under How our policy documents fit together, and the order confirmation for your order are the entire agreement between us on their subject. They replace anything said or written before them, except that nothing here limits either party's liability for fraudulent misrepresentation.

No waiver. If we do not enforce a provision of this User Agreement, that is not a waiver of it, and it does not stop us enforcing it later.

Assignment. We may transfer our rights and obligations under this User Agreement. You may not transfer yours without our written consent.

Force majeure. Neither of us is liable for a failure or delay caused by something beyond our reasonable control — including acts of God, fire, flood, earthquake, war, terrorism, civil unrest, epidemic, industrial action, government action, carrier failure, or an interruption to power or telecommunications — provided the affected party makes reasonable efforts to resume performance.

Electronic dealings. You agree that we may deal with you electronically, and that an electronic acceptance, order confirmation, notice or signature is binding to the same extent as a written one.

Survival. The sections on Our liability, Claims brought against us because of something you did, Our content and our name and Governing law and venue continue to apply after this User Agreement ends.

How to contact us

Gold King Bullion LLC 10620 N 19th Ave. Phoenix, AZ 85029-4917 Telephone: (602) 648-7777 Email: [email protected]

This version takes effect on November 2, 2026.